PLEASE READ CAREFULLY

Introduction

This is the Privacy Policy of CustomerTRAX CRM, Inc. (“we”, “us”, or “our”). This policy applies to our collection and use of information through the websites www.customertrax.com and www.handlecrm.com (the “Sites”). Please do not use a Site if the terms of this Policy are not acceptable to you.

This Policy May Change

We may change this Policy from time to time without notice to you. We will not notify you personally of changes made to this Policy. Please review this Policy each time that you visit a Site to make sure that its terms are acceptable to you.

Collection and Use of Data

We will collect information regarding your use of a Site. Some of that information will personally identify you. For example:

We may use information that personally identifies you or may be used to personally identify you to:

Some of these activities will require that we disclose information that personally identifies you or may be used to personally identify you to third parties. We do not disclose or communicate personal information, whether by sale or otherwise, to other businesses or third parties for monetary or other valuable consideration.

Other information that we collect will not personally identify you. For example:

We may use information that does not personally identify you to:

If information that we collect is protected by a law that is applicable to us, we will handle that information in accordance with that law.

No Site is not directed to children under the age of 13. No Site requests or collects information that allows the determination of a user’s age.

If our assets are acquired in a business sale or similar transaction, the information that we have collected regarding you may be transferred to the acquirer and may be used by the acquirer in the same way that we are permitted to use it.

WE HAVE NO RESPONSIBILITY OR LIABILITY FOR OR RELATING TO THE PRIVACY POLICIES OF ANY OTHER WEBSITE, OR THE MANNER IN WHICH ANY DATA IS COLLECTED OR HANDLED BY ANY OTHER WEBSITE.

Cookies

We may set a cookie on a device that you use to access a Site. We use cookies to make a Site easier to use, personalize Site experience, facilitate transactions through a Site, track Site patterns and practices, and analyze a Site’s performance. You can reject cookies, but that may limit your ability to use some of a Site’s features. When you link to another website from a Site, that website may set a cookie on your device.

Advertisements, Links, and Social Media Plug- Ins

We may place third party advertisements (by persons or entities other than us), links to other websites, or social media plug-ins in a Site. You will not consider those advertisements, links, or plug-ins as endorsements of any kind by us. Your use of any website that is linked to a Site will be subject to the usage agreements and privacy and other policies of that website.

California Residents

We are currently not subject to the California Consumer Privacy Act. However, we want you to know that we do not disclose or communicate personal information, whether by sale or otherwise, to other businesses or third parties for monetary or other valuable consideration. If you would like to know what personal information we hold about you or, after learning of that personal information, would like to access it, correct it, update it, or ask us to delete it, you may contact us in any of the following ways:

• through a Contact Us page in a Site;
• by email to: handle@customertrax.com; or
• by mail to: 2028 E. Ben White Blvd., Ste. 240-5844, Austin, TX 78741 

We do not currently respond to Do Not Track settings or signals.

Questions or Suggestions

If you have any questions or suggestions for us with regard to this Policy, you can send them to us at handle@customertrax.com or through a Site’s Contact Us page.

Effective Date

The effective date of this Policy is August 3, 2021. This Policy supersedes and replaces all prior Privacy Policies for the Sites.